The positive response system promotes communication between excavators and SSOCOF members.

• Members enter a code that tells if your dig site has been marked or not, or whether they need additional information from you.
• You will automatically get positive response updates by email or fax when all members have either responded to the positive response system or the legal two full business day period (10 full business days for underwater tickets) has expired, whichever comes first.
• You can access the codes earlier by phone at (800) 852-8057 or by clicking on "Positive Response System" underneath Internet Tools in the left column menu.
• ITE users can access the codes by logging into the Irth System and selecting "View Responses" in "Notice Management." This option allows you to view a specific locate ticket or all tickets that you have requested. If you are not able to access this information, please e-mail memb...@mail.callsunshine.comand include your Irth Internet login, but NOT your password.

Note: Any information you get from the positive response system was provided by the member. SSOCOF customer service representatives cannot answer any questions regarding the reasons for a response. It is best you contact the member directly. ITE users can access the contact information on your locate ticket. (Callers do not receive physical copies of their tickets.)