View codes effective May 3, 2008

Positive Response Codes - effective through May 2, 2008

Note: Member is referred to often in these descriptions. A member is an underground facility owner that is a member of Sunshine State One Call (SSOCOF). A locate technician is someone who locates and marks underground facilities for a member.

1 Marked
A locate technician has been to your excavation site and marked the approximate horizontal location of underground facilities within the boundaries described on the ticket.

2A Marked with Exceptions – High profile utility in conflict; utility owner will attempt to contact you within 24 hours to setup site surveillance
An underground facility that delivers services to a large number of people or that could cause major problems if hit (i.e. fiber optic line, gas line, etc.) is within your excavation site. While the locate technician has marked the approximate horizontal location of the facility, the member or its locate technician want to be present during any excavation near that facility. The member will contact the excavator within 24 hours to determine when excavation will take place.

2B Marked with Exceptions - Privately owned facilities on property; contact private facility owner directly.
A member or its locate technician has located and marked its underground facility, but other facilities of that same type are in the area and were unmarked because someone other than the member installed/owns them. This happens most often with water and sewer lateral lines. It is the responsibility of the excavator to locate these underground facilities.

3A Unmarked -Locate technician could not gain access to property; call member to schedule access.
Excavation site is unmarked. A member’s locate technician was sent to the excavation site, but was unable to access the area to be marked due to a locked gate, blocked entrance or other circumstance prohibiting entry. Call the member to re-schedule a time when the entrance will be open.

3B Unmarked - Incorrect address information. Call SSOCOF to verify the information on the ticket.
Excavation site is unmarked. Please call (800) 432-4770 to verify the address information and make adjustments to the ticket as necessary.

3C Unmarked - Locate technician and contractor (excavator) have agreed to meet on site on a specified date.
Excavation site is unmarked. The locate technician and excavator negotiated an alternative time to meet at the excavation site – a time outside of the two full business days is acceptable.

3D Unmarked - High profile utility in conflict; utility owner will attempt to contact you within 24 hours to set up site surveillance Excavation site is unmarked.
Excavation site is unmarked. An underground facility that delivers services to a large number of people or that could cause major problems if hit (i.e. fiber optic line, gas line, etc.) is located near your excavation site. The member or locate technician want to be present during any excavation near that facility and will mark as necessary. The owner will contact the excavator within 24 hours to determine when excavation will take place.

3E Unmarked - Unrestrained animal on property. Call the member to schedule access to the location.
Excavation site is unmarked. A locate technician went to the excavation site but was unable to access the specific area due to a loose animal. Please call the member directly to schedule a time when the animal will be restrained or not be present.

3F Unmarked - Marking delay requested by locate technician and agreed to by excavator per agreement.
Excavation site is unmarked. The locate technician cannot mark within two full business days. The excavator was contacted and a new deadline was scheduled.

3G Unmarked - On-going job, locate technician and excavator have established an agreement on scheduled marking.
Excavation site is unmarked. A locate technician and excavator have agreed on a marking schedule that coincides with a job lasting for a long period of time. As a side note, this type of agreement could help reduce the destruction of locate marks during normal excavation.

3H Unmarked - Privately owned facilities on property, contact private facility owner directly.
Excavation site is unmarked. A locate technician went to the excavation site and found none of its lines there; however, there are lines of a similar facility located in that area which are considered privately owned. This happens most often with water and sewer lateral lines.

3M Unmarked - Marking instructions are unclear; call the member to clarify the marking instructions.
Excavation site is unmarked. The marking instructions on the locate ticket are not clear. The description may not make sense or the description may not match what the locate technician sees at the excavation site.

3N Unmarked - Locate description is insufficient - white lining is required per s. 556.105(4)(a), F.S. Please contact the member when white lining is completed.
Excavation site is unmarked. Based on the written description on the ticket, the locate technician could not determine the exact area that needed locating. White lining is required per s. 556.105(4)(a) when the written description of the area to be located is not understandable, when the excavation site is less than 500 feet in length, and when the marks don’t interfere with traffic or pedestrian control (i.e. placing white marks on the ground could be confused with the lines already on pavement directing pedestrian and car traffic).

3P Unmarked - Member does not have accurate information to perform the requested locate - please contact the member for further details per s. 556.105 (6)(a), F.S.
Excavation site is unmarked. A member does not have accurate information about the location of those underground facilities that were taken out of service and are not locatable using available designating technologies. The member is required, however, to give the excavator the best available information.

3R Unmarked - The excavator has performed the excavation prior to the locator's arrival.
Excavation site is unmarked. A locate technician went to the excavation site, but the excavation work had already been completed.

3T Unmarked - Extraordinary circumstances exist; call utility owner/operator provider for this location.
Excavation site is unmarked. The member has declared extraordinary circumstances that render them unable to mark an excavation site. Extraordinary circumstances indicate situations other than normal operating conditions such as a natural or manmade disaster.

3U Unmarked - Not service provider for this location.
Excavation site is unmarked. Another company provides the services at this location. (i.e. Two phone companies provide services near the area where excavation will occur. Only one provides service at the exact excavation site. The company that does not provide service within the exact excavation site would use this code.)

3W Unmarked - No locate required contractually.
Excavation site is unmarked. A contract locator would typically use this code when responding to a ticket that was requested by a member’s contracted excavator when that excavator is responsible contractually for performing locates.

4 Clear, no facilities.
The member has no facilities at the specified excavation site.

5 No conflict, utility is outside of the requested work site.
The member has a facility near the excavation site, but it is not within the area that was either described on the ticket or white lined.

6 No locate required contractually.
This description is the same as for 3W, however, the member does not state the site is “unmarked.”

7 Facility owner/operator refuses to locate.
Self-explanatory. Contact the member for more details

Positive Response Codes - effective May 3, 2008

Note: Member is referred to often in these descriptions. A member is an underground facility owner that is a member of Sunshine State One Call (SSOCOF). A locate technician is someone who locates and marks underground facilities for a member.

1 Marked – A locate technician has been to your excavation site and marked the approximate horizontal location of underground facilities within the boundaries described on the ticket.

2A Marked with Exceptions – High profile utility in conflict; utility owner will attempt to contact you to schedule site surveillance
An underground facility that delivers services to a large number of people or that could cause major problems if hit (i.e. fiber optic line, gas line, etc.) is within your excavation site. While the locate technician has marked the approximate horizontal location of the facility, the utility or its locate technician want to be present during any excavation near that facility. The utility will attempt to contact the excavator to determine when excavation will take place.

2B Marked with Exceptions – Privately owned facilities on property; contact private facility owner directly – A utility or its locate technician has located and marked its underground facility, but other facilities of that same type are in the area and were not marked because the utility claims no responsibility for locating them. This happens most often with customer-owned service lines.

3A Unmarked – Locate technician could not gain access to property; call utility to schedule access.
Excavation site is unmarked. A utility’s locate technician was sent to the excavation site, but was unable to access the area to be marked due to a locked gate, blocked entrance, guard dog or other circumstance prohibiting entry. Call the utility to re-schedule a time when the entrance will be open.

3B Unmarked – Incorrect address information. Call SSOCOF to verify the information on the ticket.
Excavation site is unmarked because the address could not be found. Please call 811 or (800) 432-4770 to verify the address information and make adjustments to the ticket as necessary.

3C Unmarked – Locate technician and contractor (excavator) have agreed to meet on site on a specified date.
Excavation site is unmarked. The locate technician and excavator negotiated an alternate time to meet at the excavation site.

3D Unmarked – High profile utility in conflict; utility owner will attempt to contact you to schedule site surveillance.
Excavation site is unmarked. An underground facility that delivers services to a large number of people or that could cause major problems if hit (i.e. fiber optic, gas or electric line, etc.) is located near your excavation site. The utility or locate technician want to be present during any excavation near that facility and will mark as necessary. The owner will contact the excavator to determine when excavation will take place.

3F Unmarked – Marking delay requested by locate technician and agreed to by excavator per agreement.
Excavation site is unmarked. The locate technician cannot mark within two full business days. The excavator was contacted and a new deadline was scheduled.

3H Unmarked – Privately owned facilities on property, contact private facility owner directly.
Excavation site is unmarked. A locate technician went to the excavation site and found none of the facility owner’s lines there; however, there are lines of a similar facility located in that area which are considered privately owned. This happens most often with customer-owned service lines.

3M Unmarked – Marking instructions are unclear; call the utility to clarify the marking instructions.
Excavation site is unmarked. The marking instructions on the locate ticket are not clear. The description may not make sense or the description may not match what the locate technician sees at the excavation site. Contact the utility to provide clarification.

3N Unmarked – Locate description is insufficient - white lining is required per s. 556.105(5)(a), F.S. Please contact the utility when white lining is completed.
Excavation site is unmarked. Based on the written description on the ticket, the locate technician could not determine the exact area that needed locating. White lining is required per s. 556.105(5)(a) when the written description of the area to be located is not understandable, when the excavation site is less than 500 feet in length, and when the marks don't interfere with traffic or pedestrian control (i.e. placing white marks on the ground could be confused with the lines already on pavement directing pedestrian and car traffic).

3P Unmarked –Utility does not have accurate information to perform the requested locate - please contact the utility for further details per s. 556.105 (7)(a), F.S.
Excavation site is unmarked. A utility does not have accurate information about the location of those underground facilities. The utility is required, however, to give the excavator the best available information.

3R Unmarked – The excavator has performed the excavation prior to the locator's arrival.
Excavation site is unmarked. A locate technician went to the excavation site, but the excavation work had already been completed.

3T Unmarked – Extraordinary circumstances per s.556.105(8)(a) exist; call utility owner/operator provider for this location.
Excavation site is unmarked. The utility has declared extraordinary circumstances through SSOCOF per s.556.105(8)(a) that render them unable to respond to your locate request. Extraordinary circumstances indicate situations other than normal operating conditions such as a natural or manmade disaster.

3U Unmarked – Not service provider for this location.
Excavation site is unmarked. Another company provides the services at this location. (i.e. Two phone companies provide services near the area where excavation will occur. Only one provides service at the exact excavation site. The company that does not provide service within the exact excavation site would use this code.)

3W Unmarked – Work is being performed by the utility and the excavator will mark the underground lines per agreement.

4 Clear, no facilities
The utility has no facilities at the specified excavation site.

5 No conflict, utility is outside of the requested work site
The utility has a facility near the excavation site, but it is not within the area that was either described on the ticket or white lined.

6a Active facilities are present
The member has active facilities within the area described by the noticed demolition. Do not demolish until the member notifies you the site is clear.

8 Ongoing job, locate technician and excavator have established an agreement on scheduled marking.